24/7 Emergency Drain Cleaning Berlin & Brandenburg
Arrival in around 60 minutes on average, day and night. Also on weekends and public holidays. 49 € call-out including on-site diagnosis, fixed price before we start.
We are available – right now
Our emergency service is staffed 365 days a year. The current time slot is highlighted below.
Daytime (08:00–20:00)
Immediate dispatch, direct team, no phone queue.
Night (20:00–08:00)
Night shift on duty, your call is answered directly.
Weekend
Saturdays and Sundays fully staffed, no lead time needed.
Public Holiday
You can reach us on public holidays too, with no surcharge on the call-out.
What counts as a drain emergency?
A drain emergency exists when wastewater can no longer flow and serious water damage is imminent or already happening. Typical triggers are backflow from the main drain line, a completely blocked toilet, a clogged kitchen drain or an overflowing floor drain in the basement. In all of these cases, every minute matters because wastewater damages floors, walls, furniture and the building structure in a very short time.
Our 24/7 emergency drain cleaning in Berlin and the Brandenburg area is built for exactly these situations. We arrive around the clock, locate the cause on site and clear the blockage professionally with a drain snake, high-pressure flushing or drain camera. You receive a binding fixed price before we start the actual work.
Why act immediately?
Standing wastewater destroys parquet and laminate within hours, soaks into screed and wall bases and triggers mould. Calling the emergency service early is almost always cheaper than the later repair of consequential damage.
Backflow inside the building
Wastewater pushes back up through showers, sinks or floor drains. Typically a sign of a blockage in the main drain line.
Complete toilet or kitchen blockage
Water does not drain at all, the fixture cannot be used and every flush increases the overflow risk.
Water escaping at the drain
Wastewater visibly leaks from traps, connections or floor drains and puts flooring and neighbouring rooms at risk.
Flooded basement
Water stands in the basement or lower level, often caused by a backflow from the main sewer.
Commercial downtime
In restaurants, retail or apartment buildings a blocked drain halts operations and leads to direct revenue loss.
Sewer smell with slow drains
A foul smell combined with slow draining points to a deeper blockage in the soil stack.
Does one of these emergencies apply to you? We are ready to help right now in Berlin and Brandenburg.
Call nowWhat to do until we arrive
These steps limit the damage but do not replace professional drain cleaning. Call us first, then run through the steps in parallel.
Shut off the main water valve
Stop the water supply so no additional water adds to the backflow.
Move valuables and furniture
Clear rugs, electronics and documents out of the affected area, especially in basements and on the ground floor.
Clear access, prepare buckets
Make the path to the affected drain free and keep towels and buckets ready so our team can start immediately.
No chemical drain cleaners
Chemical cleaners damage seals, are hazardous to health and make our subsequent work on the pipe more difficult.
No force with wire or tools
Wires and rods damage the inside of the pipe. The actual blockage usually sits deeper than you can reach by hand.
While you carry out these steps, we are already on our way.
Call nowHow the emergency service works – in 6 steps
We handle every emergency with the same transparent process. From the first call to payment, you always know what happens next.
- 01
Phone call
You briefly describe the problem on the phone. We dispatch the nearest team directly to your location.
- 02
Arrival
Our own team drives to you directly. On average we arrive within 60 minutes, in Berlin as well as in the Brandenburg area. No call centre, no third-party contractor.
- 03
On-site diagnosis
We inspect the cause at the drain or pipe. The diagnosis is included in the 49 EUR call-out fee.
- 04
Fixed price before we start
You get a binding fixed-price offer before any actual work begins. We only start after your approval.
- 05
Professional clearing
We use the right method for the cause: drain snake, high-pressure flushing or drain camera.
- 06
Payment
You pay in cash, by card or by invoice (for commercial clients and property managers).
No after-the-fact charges and no hidden fees. The fixed price is the final price.
Call nowWhere our 24/7 emergency service operates
We cover all of Berlin and the surrounding Brandenburg area. We do not apply blanket surcharges for jobs outside Berlin.
Berlin – all 12 districts
From Mitte to Spandau, from Pankow to Treptow-Köpenick. Our team works in every Berlin district and neighbourhood.
Brandenburg North
We cover the northern area up to Oranienburg, Bernau and Eberswalde.
Brandenburg East
In the east we reach Strausberg, Fürstenwalde and Erkner through our regular workflow.
Brandenburg South
To the south we work regularly in Königs Wusterhausen, Ludwigsfelde and Luckenwalde.
Brandenburg West
In the west we cover Potsdam, Falkensee and Brandenburg an der Havel.
We usually arrive in the Brandenburg area within about 60 minutes as well. Depending on distance, travel time can be slightly longer.
Whichever Berlin district or Brandenburg town. We dispatch the nearest team.
Call nowWhat does the 24/7 emergency service cost?
We work with clear, transparent prices. Here is the exact breakdown, so you know what to expect before you even call.
Call-out
49 €
Call-out including on-site diagnosis
The call-out always costs 49 € and includes the full on-site diagnosis. Our technician identifies the cause and quotes a fixed price upfront. This flat fee applies to every job, in Berlin as well as in the Brandenburg area.
Out-of-hours surcharge
+ 99 €
Only outside regular working hours
For jobs at night, on weekends or public holidays we add a one-time out-of-hours surcharge of 99 € on top of the call-out. This covers our team being on standby outside regular working hours. Within regular working hours this surcharge does not apply.
Fixed price before we start
After the diagnosis you receive a binding fixed price for the actual work. This price applies before we start. We only begin the drain cleaning after your explicit approval.
Payment after the job
You pay directly after the job in cash or by card. For commercial clients and property managers we issue an invoice with all relevant property details on request.
There are no hidden surcharges, no after-the-fact charges and no nasty surprises on the invoice. What we say on the phone and on site is what you pay.
Get the fixed price prepared right on the phone. Call us.
Call nowPrivate households
Blocked toilet, kitchen sink or bathroom backflow: we help private customers in Berlin and Brandenburg around the clock and work cleanly and carefully in your home.
Commercial clients
Restaurants, shops and offices have to keep running. We prioritise commercial jobs, minimise downtime and issue an invoice on request.
Property managers
For apartment buildings and property managers we offer dedicated contacts, documented jobs and invoicing with all relevant property data.
Private household, commercial or property manager. Our emergency service is for everyone.
Call nowFrequently asked questions about the emergency service
Every minute counts when water stops draining. Our team is available around the clock and arrives on average within 60 minutes, in Berlin and in the Brandenburg area. Fixed price before we start, no hidden costs.
0157 77408327Yes. Our emergency service is reachable 24 hours a day, seven days a week, and on every public holiday. You call and speak directly with our team, without a call-centre layer.
In Berlin and the nearby surrounding area we usually arrive within 60 minutes. For jobs further out in Brandenburg, travel time can be slightly longer depending on distance.
The call-out is 49 € and includes the on-site diagnosis. For jobs outside regular working hours (nights, weekends, public holidays) a one-time out-of-hours surcharge of 99 € is added. After the diagnosis we quote a binding fixed price for the actual work before we start. You only pay more if you approve that fixed price.
Private customers pay directly after the job in cash or by card. Commercial clients and property managers can be invoiced on request.
Close the main water valve, move valuables out of the affected area and clear access to the drain. Do not use chemical drain cleaners and do not force wire or rods into the pipe.
Yes. We operate in Potsdam and around 40 further Brandenburg towns, from Oranienburg in the north to Luckenwalde in the south. There are no blanket surcharges for jobs outside Berlin.
Yes. We regularly work with restaurants, retailers, apartment buildings and property managers. On request we issue invoices containing all required property details.
In the emergency service we come immediately, also nights, weekends and public holidays. For these out-of-hours jobs a one-time surcharge of 99 € is added on top of the call-out. Regular appointments are scheduled during the day without the surcharge and suit planned work such as camera inspection or maintenance without an acute issue.
Your question not listed? Call us, we advise directly on the phone.
Call nowDrain emergency? Call us now.
Every minute counts when water stops draining. Our team is available around the clock and arrives on average within 60 minutes, in Berlin and in the Brandenburg area. Fixed price before we start, no hidden costs.